Refund policy

 

 

 

RETURNS & EXCHANGES

We know shopping online is not always easy and we want your experience with us to be a pleasant one. If your item is not quite right please read the return options available to you. 

SUBMITTING A RETURN

• Please shoot us an email regarding the item you are wanting to return to sebliss2@bigpond.com.
• Post your return item/s. We recommend using a trackable method. Se Bliss is not responsible for items lost in transit. 
• 2/92 Marine Pde Kingscliff N.S.W 2487
• Once the returned item/s are received back to us, we will process the refund/exchange within 5 business days.
• We will notify you via email once we have processed your return. 

FULL PRICED ITEMS

• Eligible for - REFUND, EXCHANGE  
• Must be returned to us within 14 days of delivery. 
• Items need to be received by us in the exact condition that you received them. Tags still attached. Clothing neither washed nor worn.
• Customers are responsible for return shipping cost.
• NOTE: Refunds or exchanges do not include postage. 

 SALE ITEMS

• FINAL PURCHASE 
• Please choose carefully as sale items are a final purchase. Sale items cannot be exchanged, credited or refunded. 
• It will be stated ‘Sale Item’ in the description of the item. 

FAULTY OR RECEIVED THE WRONG ITEM

• If you believe you have received a faulty or received a wrong item, please send photos to sebliss2@bigpond.com  within 7 days. 
• We will rectify this as quickly as we can. We will cover all costs to have the item either replaced or refunded.
• Please contact us within 7 days of receiving the item to make arrangements.